envelopeinfo@acedrivingschoolcork.ie phone+353 87 803 0060

BOOK YOUR DRIVING LESSONS WITH ACE DRIVING SCHOOL

ACE Driving School cover all areas of Killarney, Co Kerry and Cork City

THE HIGHEST TEST PASS RATE OF ANY DRIVING SCHOOL

We specialize in giving our students the very best training available.

ACE Driving School Cork

Terms & Conditions  

STUDENTS: Please read fully before booking Driving Lessons.  

 
General Terms & Conditions  

[a] All lessons are 2-hour Lessons unless otherwise agreed with your appointed ADI. 

[b] Student must be aged 17 or older 

[c] Students must be in possession of a current Learner Permit or Valid Driving Licence 

[d] If the pupil does not hold a valid Driving Licence or Learner's Permit. The Driving Lesson cannot be carried out and the Pupil will be liable for the full cost of the cancelled Driving Lesson. 

[e] You must always carry your Permit with you during your Driving Lessons. 

[f] It is the pupil’s responsibility to wear their spectacles or contact lenses if they are required 

[g] Endorsements or restrictions on your licence preventing you from driving at the appointment time will result in the loss of the lesson and any fees paid. 

[h] Your instructor reserves the right to cancel your lessons where the ADI feels that safety may be compromised due to the student's lack of understanding of spoken or written English.  The Pupil will be liable for the full cost of the cancelled Driving Lesson. 

[i] Your instructor also reserves the right to cancel your lessons where the ADI feels that safety may be compromised. Due to adverse weather conditions. In this case, a new appointment will be arranged as a replacement lesson at the earliest possible time to suit both the customer and instructor. 

[j] Your ADI will determine the lessons according to your ability. Your ADI will ensure that the lessons meet your specific learning needs and amend accordingly as your driving ability improves. 

[k] Your ADI may have to reschedule your driving lesson to facilitate a last-minute rescheduled RSA Driving Test in extreme cases. We change driving lesson appointments, when possible when requested by Students. But we cannot change any RSA Driving Test Appointment dates and times. We Will try to facilitate any requests for Last Minute / Cancellation RSA Driving Tests where possible   

"Full spoken and written English are essential for Driving Lessons to be Safely carried out by your ADI".  

 

 

Terms & Conditions for Driving Lessons 

1.  Declaration Policy:  I declare that I have read and understood these Terms & Conditions and That I understand and accept these Terms & Conditions. 

 

2. Refusal Policy: We at ACE Driving School Cork. Reserve the right to refuse a driving lesson or terminate a driving lesson should the student be under the influence of alcohol or any other substance that would contravene road safety.  

3. Booking Policy / Booking Deposit Policy: A booking fee of 100 euros must be paid upfront at the time of booking to book all appointments. If The booking fee is used to pay for the price of the lesson. Then another booking fee will have to be paid for any further bookings. 

4. Appointment Times Policy: All appointment times are calculated from the driving test centre. The travelling from the test centres to the student's work or home will be taken from the student's training hours. Returning to the test centre the instructor will also be taken from the student's time. If the student wishes to avail of the maximum time of training, then the student should meet the appointed Instructor at the test centre. 

5. Student Cancellation Policy: Cancellations must be made directly with your appointed ADI and a minimum of 48 Hour's notice must be given to cancel an arranged lesson. Any cancellation that does not give a minimum of 48 hours' Notice will be charged at the full price of the arranged Lesson or the hours Deducted from pre-paid lessons.  

6. Instructor Cancellation Policy: All lessons are booked with the full intention of them being delivered by your ACE  Driving School Instructor, however, in the unlikely event that it becomes necessary for us to cancel a lesson, we will endeavour to provide you with as much notice as possible and we will always seek to offer you an alternate time or date that is suitable for you. Should this not be possible, then upon your request, the lesson fee (if prepaid) will be refunded to you in full. 

7. Lesson Price Policy: The price of Driving lessons are as follows. Manual Car and Automatic Car Driving Lessons €50 per Hour.  

8. EDT Logbook Policy: A fee of €5 will be charged for EDT logbooks on any lesson that requires The Instructor to provide an RSA EDT Logbook.  

9. Online Payment Fees Policy: All lessons purchased and paid online will incur a transaction charge. Currently, we have the following options. Pay Pal transaction charge is currently 3% plus €0.20 transaction charge for each transaction. Sum Up transaction charge is 1.95% plus €0.25 per transaction.  

We also take “Revolute” payments.  

These charges may change without notice  

10. Payment Policy: All lessons must be prepaid before the start of any lesson    

11. Gift Voucher Policy: As Per "The Consumer Protection Act 2019". (Gift Vouchers Act) 

All Vouchers Purchased from 2/12/2019 will be valid for 5 years from the date.  A Voucher will only be Valid once it has a valid Reference Number{The name on the Voucher is not important But the Reference Number is Vital} vouchers can only be used by one single student and not divided between multiple Students. The value of the Voucher is the price paid for the Voucher. The price charged for the Lesson will be the Current price at the time of the Lesson and if there is a difference in the current price of lessons and the price paid for the Voucher. The student can pay the balance to make up the difference in the Price. Any balance owed from a Voucher can be carried over on a Voucher with the Original Date of Purchase or Refunded by Bank Transfer   

12. Car Hire Policy: Students who wish to hire one of our School Cars. Must take a minimum of 4 Hours Pre Test lessons before a Car may be offered for hire to a student for use on their Driving Test.  EDT Lessons will not be taken into consideration for these 4 Hours. Preference will be given to existing ACE Driving School Clients for car hire on their Driving Test [where possible] 

If after taking the 4 Hours Pre Test Lessons and if The Driving Instructor considers that the student is not at a safe Driving standard. The Driving Instructor can refuse to hire their vehicle to the student for use on their Driving Test. An RSA Driving test can only be booked with the full consent of the ADI. We ACE Driving School Group reserve the right to withdraw our cars for the test without notice, should the ADI consider that you are not to test standard. We give Preference to existing Students for Car Hire for Driving Tests  [a] Postponed/Cancelled Driving Test Policy: The ADI cannot be held responsible for driving tests being postponed or cancelled by the Road Safety Authority.                                                                         

13. Contract Policy: All ACE Driving Instructors are self-employed Instructors. If you have chosen to undertake driving tuition this agreement is between you and your ACE Driving School Group instructor. No contractual liability shall arise or subsist between you and ACE Driving School Group. This contract is between the purchaser and the driving instructor who has agreed to deliver the services. The driving instructors reserve the right to alter, suspend or terminate any driving lesson at any time at their discretion. The booking by you for a driving lesson is an offer to purchase the service and is subject to acceptance by the driving instructor. 

[a] Student waiting Time policy: ACE Driving School Group Instructor allow 15 minutes of waiting time, due to unforeseen delays such as traffic, etc. After that time the Lesson is forfeited  

[b] Instructor traffic delay policy: Students should allow up to 15 minutes for instructors to arrive from the agreed time due to unforeseen delays such as traffic, etc 

[c] Breakdown policy: In the event of a mechanical breakdown of the vehicle in which you have been learning to drive, or for any other reason, the instructor reserves the right to re-arrange a driving lesson to a time convenient to both you and the ADI. 

[d] Lesson Times policy: All lessons are 2-hour lessons unless specifically agreed directly with your appointed ADI. 

[e] Payments to instructor policy: Where payments are made to the instructor, ACE Driving School Group does not accept responsibility whatsoever for any acts, defaults or failure on the part of the ADI not to carry out his or her obligations. 

14. Intensive Driving Course Policy: If you have booked an intensive course, ACE Driving School Group requires 7 day's notice of cancellation for you to receive a refund.  

15. Mobile Phone Policy.  Students May Not use a Mobile phone during the lesson. Instructors may at certain times use their Mobile Phones or Mobile Devices during the Lesson to [a] check the " Student Driver App" to make sure all aspects of the lesson have been covered. [b] to look back and review an incident that was recorded on the car camera. [c] to mark faults on the students marking sheet for discussion at the end of the lesson. [d] The Instructor may use a Mobile Phone during a Driving Lesson in exceptional circumstances The instructor will only ever use these devices if the Instructor Feels it is safe to do so.  

16. Dash Camera / CCTV Policy: Students should be aware that there are recording devices in all " ACE Driving School Cork" vehicles. These Cameras record both the inside and the outside of the vehicle during the Driving Lesson. The purpose of the CCTV system in vehicles is to create a safe environment for Instructors and Students alike. To Provide evidence to substantiate or rebut any allegations made, and for the improvement of performance and quality of service      

17. Complaints Policy: ACE Driving School Group would like you to be delighted with your driving lessons. If you are not satisfied, then any complaints should be made the first instance to your instructor. If a suitable solution is not reached, then the complaint should be put in writing to the ACE Driving School Group via the contact us form. 
ACE Driving School Group is open from 9 am – 9 pm Monday to Friday and 9 am – 5 pm Saturday and on Sunday by appointment only. Other times are available by appointment with your ADI. All complaints should be made within 30 Days of the Lesson Taking Place as dashcam recordings are kept for a 30-Day period. We do not keep recordings beyond 30 Days unless specifically requested to do so